🛠 Support center and Customer Service

📩 Assistance in Customer Service

Welcome to our support center. If you need assistance with any of our services, you may complete the form below to create a Ticket Service.

Once you submit your request, our team will review your case and will be in contact with you within a period of 24 to 48 working hours.

📌 How does it work?
1️⃣ Fill out the form with the details of your request.
2️⃣ you will Receive a confirmation email with the number of your ticket.
3️⃣ Our team will review your case and contact you within the deadline.

If your case is urgentplease contact us directly through:
📞 Phone: 939-437-0091
📧 E-Mail: soporte@estudiodetitulo.net

Thank you for your confidence and we will work to provide the best solution in the shortest possible time. 🚀

🔽 Step 1: Access to the support portal

To begin, choose one of the following options according to your situation:

🔹 If you already have an account:

1. Click on the button "LOGIN HELPDESK".
2. Enter your email and password in the corresponding fields.
3. Click "Log" to access the support portal.

🔹 If you do not have an account:

Once confirmed, return to the portal and login.

Click on the button "CREATE NEW ACCOUNT".

Complete the registration form with your name, email, and password.

Confirm your account using the link that you will receive in your email.

🔽 Step 2: Complete the form to create your ticket service

Once inside the portal, follow these steps according to your need:

🔹 To create a new ticket service:

1. Click on the button "CREATE TICKET"SERVICE.
2. Complete the form with the required information, such as:
   • Name and contact details.
   • Detailed description of your request or problem.
   • Attach relevant documents if necessary.
3. Click "Send" to generate your support ticket.

🔹 To check the status of a ticket is existing:

Displays the current status and any update done by the support team.

Click on the button "CHECK STATUS OF THE TICKET".

Enter the reference number of your ticket or your e-mail.

🔽 Additional option: Create a ticket without logging in

If you prefer to create an ticket service without the need to log in or to create an account, you can do it the following way:

Click "Send" to generate your ticket service.

Scan the QR code with the camera of your device.

You will be automatically redirected to an application form on-line.

Complete the required data and describe your request.