How to use an ETPR virtual credit
Check your credit code, validity and balance and apply it on the final payment screen after completing your request.
Check the card and current balance
A new ETPR credit is linked to an account and generates a WooCommerce coupon. The PDF documents the credit; it is not a bank card. The printed balance reflects the download time, so check the current balance in My Account before use.
Apply the credit at the final payment stage
First complete the requester, property and service details. On the final payment screen, open the credit option and enter the code and expiration date. Leave the date blank if the card has no expiration. The system checks ownership, validity and balance. Review the discount and total before confirming payment. You can continue without credit.
Understand how the balance is used
New virtual credits retain the remainder after partial use. The applied amount is reserved when the order is created. Cancellation or failure releases that reservation according to the order status; refunds require administrative review. Historical credit types may have different conditions.
Service and platform guidance. Confirm the scope applicable to your case; this does not replace legal advice or a registry certificate.
Continue with clear guidance
Prepare a request or contact the office if you need help identifying the property or service.