Frequently asked questions

Share the municipality, location, cadastral number or available documents. The office will confirm whether these identify the property or whether more information is needed.

Yes. You can start online for Puerto Rico property. Select the property’s municipality and use your own account and contact email.

Not automatically. Check the selected scope. A certificate is an official document issued by the Property Registry.

Yes. The Create account page allows registration without adding a service to the cart. Access to historical records requires verification of your relationship to them.

Use password recovery or an email link/code when available for your account. Administrator accounts require their protected sign-in.

No. A QR opens a URL. Each device must sign in and have the appropriate permissions; scanning does not transfer a computer session to a phone.

Not necessarily. The office must verify and link historical records to the correct account. A matching name alone does not grant access.

Open a ticket with the study reference and information needed to identify your account. The office will review the account link, folder and any pending conditions.

It checks the issue record associated with the code in the system. It does not itself establish current registry status or replace an official certificate.

First complete the request details and review the service. The review stage shows enabled payment options; direct payment should not replace property identification.

Select the credit option on the final payment screen and enter the code and expiration date. Account ownership, validity and balance are checked. If it has no expiration, leave the date blank.

Apply for the relevant professional account or verification. Preferred pricing depends on administrative approval and the services available to that account.